Sunday 19 February 2012

Case Questions : Bob Knowlton

1) Discuss the reasons why what happened happened

Firstly, I think that Dr. Jerrold should understand more about their employee's situation in the workplace and observe each employee's personality and behavior in order for an organization to have no misunderstanding.
Eg:: Having a professional such as a HR personnel to have a regular analysis about the employee's performance and to let the Employer know about the personality and behaviour.

When Simon Fester enters the organization, things changed because he is so called the new " Pack leader" once he stepped foot into the organization, Bob just sit put and did not voice out himself whenever Simon draws out suggestions and opinions.
- Bob could also have voice out his opinion to the team and to let the team choose whether his or Fester's opinion is better.

Reasons why what happened happened
- Lack of confidence Leader ( Bob)
- Jealousy ( Jealous of Fester's intelligence and competitiveness)


2) Consider the personalities involved, especially those of Knowlton and Fester, and the organizational characteristics.

Knowlton- He is a passive person whom rarely voice out his opinion and tend to follow the flow
                 as a team leader I personally think he should be more sociable and voice out more often.
               - Introvert ( Enjoys privacy )

Dr Jarrold -Gain trust easily
                 - Trust people words 
                - Ignorant ( He never notice Bob's feeling when he bring in Fester )

Simon Fester- Very analytical 
                    - Loves challenges
                    - Competitive 

Bob Davenport, George Thurlow, and Arthur Oliver - Team members of Bob Knowlton, passive workers.

3) Imagine yourself in the position of Dr. Jerrold at the end of the case, reflecting back over the events. Is there anything you could have done, on the basis of what you knew or could have known at the time, that would have led to a more favorable outcome? State your reasoning.

Dr. Jerrold should give a heads up to Bob first to add another member to their team ( Fester) or rather ask Bob whether he needs another individual for his team. If Dr. Jerrold knows that Bob is uncomfortable with Fester, he could have arrange Fester for another group project earlier. Dr. Jerrold need to know the welfare of his own employee's to ensure there are no miscommunication or any drama in their own organization. If Bob had already resign, Dr. Jerrold should write him a letter suggesting him to come back to work without Fester but also giving Bob a long vacation holiday.